- We are on WhatsApp: 1(914) 744-1663
- 2235 5th Ave NY
- Mon- Saturday (9am - 6pm)
How do I change my password?
Once logged in, click on My Account. Under my account you have a tab called Security Information under that click on the Change Password. You can also click on the lost password at the login page.
How can I Track My Shipments?
We have a Specific page for you to track your shipment at any given moment. Check on the Main Menu please.
What warranties do i have for my shipments?
Our responsibility on Shipment only start and it’s marked as received. We also do not take any responsibility when the shipment is in the custody of the Customs Services.
What payment methods are supported?
You can pay online with all major debit and credit cards, EFT for clients in South Africa, Zelle and Venmo for clients in the United States and paypal can be provided on request.
Can i specify a delivery date when ordering?
Yes We always accept any delivery requirement but will not keep shipment for over 7 days.
Can I start using Ship7 services immediately after signing up?
Yes. Once you receive your membership confirmation, you are ready to start shopping and Ship7 will immediately begin accepting your merchandise. Please ensure all your shipments include the address of the Ship7 warehouse and your unique suite number.
What should I do if the address is not accepted with an online merchant?
When entering your shipping addresses at checkout at selected US, UK or Turkey online merchants, you may receive something like the following message: ‘the street name or number appears to be invalid, or a message that asks you to ‘Confirm’ the address. If this happens, try submitting the address a second time. If trying this […]
Can i get payment terms?
The Payment terms is only for companies or client with regular and big shipments.